We have a written Health & Safety Policy that is reviewed every year and shared with all staff. As an organisation, we ensure that all health and safety in the workplace is complied with and that all risk assessments and method statements are used appropriately. We also keep up to date with the latest H&S laws via the HSE website and other partners who support us with official documentation.
We ensure that Health and Safety measures are effective in reducing and preventing incidents. Whilst we have had minor accidents in the workplace, we have never needed to report a major injury through RIDDOR. We ensure that all managers comply with Health and Safety procedures by having regular toolbox talks, monthly team meetings, daily briefing/de-briefing sessions to discuss the individual requirements for specific jobs and outcomes. We have all of the necessary documentation on file for COSHH and MSDS so our technicians understand about the chemicals/products they are using and how to handle them safely.
We will write CDM2015 construction phase plans where we are the principal contractor for a construction project. We also insist that our technicians sign the relevant H&S documentation to prove that they have read it and we provide our workforce with regular training throughout the year. All of our technicians wear full PPE in the required circumstances and complete generic risk assessments for all types of work. We keep a record of all e-mails and written communication sent to the team to remind them of their duties and responsibilities.
We receive regular H&S advice and communication from our partners both via e-mail, on our central system and from quarterly regional meetings. We also have an experienced Health and Safety Consultant who gives us regular advice and year on year training for all members of staff within our organisation.
We have all policies in place and all of our staff have read and understand all of our documents. The management team hold monthly team meetings to go through our operational processes. These meetings are recorded. In addition, our Operations Manager holds regular toolbox talks to remind the technicians of their duties and responsibilities. We continually send our technicians on training for their particular trade skill to ensure that they carry out their work in the most appropriate way to maximise efficiency and achieve high standards for our customers.
All management, administration staff and technicians have CIEH Level 2 Health and Safety in the Workplace and additionally two managers within our business hold and IOSH Managing Safely certificate. The Health and Safety policies are reviewed every year and take into account any relevant changes to the law. All H&S documents are uploaded onto our shared drive so that they are accessible to all staff.
We always review our H&S policy and conduct performance appraisals with all of our staff. We check that the technicians are carrying out risk assessments, have in their possession the required PPE and are deploying safety signs when necessary. Our management team also carry out regular on site checks. We will point out to all of our technicians if they are not carrying out their work with H&S in mind.
We carry out monthly team meetings where we discuss the planning and implementation of H&S measures for specific jobs and emphasize the importance of H&S in the workplace. Our Operations Manager also holds regular toolbox talks to engage with the workforce and to obtain their feedback on specific jobs that have taken place or will be taking place in the future. All such meetings are documented.
We have an accident book at our office and workshop facility where all accidents and injuries are recorded as a matter of course. We have two employees, our Office Manager and one technician who have been awarded the HABC Level 2 Emergency First Aid at Work. This helps to encourage a team work culture and ensures other staff managers and workforce has a greater appreciation of the H&S procedures and requirements within the organisation.
We only work with suppliers and subcontractors who are reputable businesses and who have similar work ethics and policies to our organisation. We have completed supplier questionnaires with their H&S policy, hold competency qualifications and company insurances on file. We also ensure that they are carrying out their work to the required standard by engaging with them on certain projects and requesting reports. Whilst we are not expert in every trade specialism, we make sure that we understand enough about the work they do for us to ensure that it is being delivered to the required standard and the correct H&S measures have been put in place.
All of our staff follow the standard risk assessment process to ensure a safe working environment.
- Identify the hazard that could result in significant harm
- Identify those who might be harmed (groups of people)
- Evaluate risk by considering existing precautions (for example PPE)
- Record the findings (documented)
- Review and revise risk assessments when necessary
We work collaboratively with our suppliers and subcontractors and communicate on a regular basis verbally via the telephone/mobile and in written form either by e-mail, letter or text. As a general rule, we always have written records of correspondence to back up verbal conversations. We order products, equipment and tools both at supplier locations, through supplier portals and via other forms of communication. We see our subcontractors as partners as they are helping us to achieve the results and deliver the service on the ground for our customers.
We have regular conversations and written communication with our employees to safeguard their welfare. We remind our workforce that they must complete vehicle checks to include their tyre pressure and tread plus oil and water levels. We advise our workforce to take a break if they are feeling tired whilst driving. We make sure they report any equipment failures and we have our equipment maintained and PAT tested on a yearly basis by certified technicians.